Our Clients

CWI provides warranty solutions to our clients which in turn improves their brand image, market share and after sales support to their customers.

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2Wheelers (Complete pre-owned 2W solutions) is the largest provider of warranty solutions in India

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Fact Sheet and Our Vision

aFact Sheet
Company Details
Year of Establishment : 1998, Nature of Business : Service Provider, Office Locations: 25 Cities
Our Vision Provision of comprehensive warranty solutions including Arrangement of Warranty cover, Claims Management (Final Settlement & Disbursement.)

Types of Warranties

aExtended Warranty
Extended Warranty refers to any extension of manufacturer’s warranty offered at the point of sale of products. It is also known as service contract/ agreement and the cover only commences on completion of the original warranty. The extended warranty period may range between 12 and 48 months. This offer is applied to new goods only, sold by the dealer, or built into the product by the manufacturer.

Extended Warranty Vertical

aOur services are widely used in the various industries by numerous manufacturers, dealers and retailers, where warranty play a crucial role in customer care management. These services are offered at industry leading prices and are assured of highest quality standards. Some of the common application areas of our range of services are as follows:
Two wheelers
Pre Owend Two Wheelers Warranty
Four wheelers
Pre Owend Four Wheelers Warranty
Light Commercial Vehicles
Heavy Commercial Vehicles
Electric Three Wheelers
Electric Two Wheeler
Trucks & tractors
Construction equipment
Industrial equipment
Air Conditioners
Welding Machine
Kitchen and Home Appliances
Consumer Durables
Color Monitors (CRT/ LCD)
Computer Hardware & Peripherals
Mobile Phones

Our Expertise

aWe are a multifaceted organization which has gained immense expertise in providing Warranty Services and Customer Care Management Services. Our company has a distinguished position in warranty solutions. Banking upon an industry experience of more than a decade, we are providing cost effective and reliable services to our clients who belong to the industries including automobile, construction and consumer products. Our motto is to continually strengthen the position of the company in the market by assisting the manufacturers in offering warranty services to their customers.

Quality Assurance

aQuality is the topmost priority of our organization. We aspire to provide warranty solutions of the highest quality to our corporate clients and policy holders. Owing to our persistent efforts and dedication. Our experts attend to every claim very carefully, promptly and ensure that all the concerned parties are fully satisfied. We have a team of quality auditors which constantly monitor the entire procedure and make sure that world class services are provided to our valued clients.

Client Satisfaction

aWe constantly strive for maintaining a high level of client satisfaction. Our company ensures that all the parties concerned are duly satisfied and their demands are appropriately fulfilled. We offer warranty and insurance services to numerous manufacturers, dealers and retailers of small, medium and large sizes. Our cost-effective services, rendered in record time and with immaculate accuracy, are well liked by our all the clients. Moreover, we follow simple and effective business policies and entertain all the queries and disputes of our clients. It has helped us in creating a wide base of satisfied clients who are not just pleased with our services but have also recommended us to other manufacturers and dealers.

Customer Care Management Services

aWe have also specialized in providing customer care management services to our clients. In this globalised world of immense corporate competition, customer care has emerged as one of the primary concerns for the corporate houses. Actually, an effective and well rounded customer care service can be the decisive difference between a market leader and a mediocre organization. Under this category, we provide inbound and outbound Telemarketing services for our clients. These services are very effective for companies which constantly need feedback from their customers regarding the quality of the services or products provided by them.

Some of the features of our services

aTimely execution, Transparent and flexible, Cost effective, Complete assistance to the clients

Back Office Operations, Employee Training, MIS Report Generation Services, Marketing And Support Services, Claim Handling Services, IT Support Services

Customer Care Management Services

Outbound And Inbound Telemarketing Services, Database Management

Service, Maintenance And Repair (SMR) Services

Consumer Electronics, Consumer Appliances, Comprehensive Warranty Services